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Shipping Protection by Route

Product Description

Regular price $0.98 USD
Regular price Sale price $0.98 USD
Sale Sold out
Shipping calculated at checkout.
Title
Mix & Match Flavors
  • Discounts automatically applied at checkout
  • Additional codes can still be used on orders of 1–4 items
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Shipping Restrictions Icon Shipping Restrictions by State

Select your destination to check availability:

We comply with all federal and state laws regulating nicotine and vapor product shipping. Certain states restrict flavored products or prohibit direct-to-consumer shipments entirely. Use the checker below for the latest compliance status.

Order & Shipping Info Order & Shipping Info
  • Processing time: Orders are typically processed quickly, and many orders placed Monday to Friday before 5:30 PM EST may ship the same business day. Processing times can vary based on order volume, verification requirements, weekends, holidays, and operational conditions.
  • Weekends & holidays: Orders may also be packed or processed on weekends and holidays when operations allow. Shipment timing is not guaranteed, and orders may move through processing sooner than expected.
  • Tracking email: You’ll receive tracking once your order is packed and ready to ship.
  • Verification: All orders require payment confirmation and age verification.
  • If verification fails: Incomplete or failed verification will delay your order.
  • Address types: We do not ship to P.O. boxes or military addresses.
  • Address accuracy: Invalid or incomplete addresses may cause delays or cancellation.
  • Before you submit: Use your full legal name, correct date of birth, and current residential address. Be careful with browser autofill.
  • Carriers: We use a network of regional and local carriers.
  • Optional protection: Proceed to checkout with Route Package Protection for added peace of mind.
  • Coverage: Receive a refund or replacement if your package is lost, stolen, or damaged in transit.
  • Recommendation: We strongly recommend adding Route to your order to protect your shipment.
  • Responsibility: If Route protection is not selected, Powered by Lost Mary is not responsible for lost, stolen, or damaged packages once they are shipped.
  • Email updates: Add your email at checkout to receive tracking notifications.
  • First scan: Tracking links may take up to 24 hours to show the first scan.
  • SMS: Text and SMS notifications are not currently supported.
  • Legal requirement: Age verification is required for all orders.
  • Returning customers: If you’ve verified previously with the same name, address, and date of birth, you won’t need to verify again.
  • Tips: Use your legal name, correct date of birth, and current address to avoid delays.
  • Peak periods: Carriers may experience delays or intermittent tracking updates.
  • Responsibility: We are not responsible for carrier delays.
  • Delivery help: Please contact the carrier directly for delivery issues or tracking concerns.
  • Protection option: For added peace of mind, we recommend selecting Route Package Protection at checkout.
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Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

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